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Terms & Conditions

These terms and conditions (“conditions”) of trade should, until written notice to the contrary is given by Right On Promo, govern all goods and items (“goods”) purchased from Right On Promo. Notwithstanding whether a formal credit application form of Right On Promo has been signed and returned, the following conditions shall prevail and be binding where any order or request for the supply of goods (“order”) is made or placed by the customer of Right On Promo.Introduction
These conditions apply to each order.
a) The term “customer” shall include individual, sole trader, corporate or company or any of its principles and/or employees, who place orders with Right On Promo.
b) Delivery of goods by Right On Promo are subject to agreement by the customer to the conditions.
c) If these conditions are in conflict with other conditions whether accompanying quotation, offer or tender, these conditions shall prevail.

Invoice and Title
a) Our terms of payment are strictly 14 days from the date of the invoice. All deliveries will be suspended or held should these terms not be met at any time. All accounts overdue by 60 days will have credit facilities suspended.
b) Any costs or expenses incurred by Right On Promo directly, indirectly or otherwise of the collection of overdue accounts will be payable by the customer.
c) Title of goods shall remain the property of Right On Promo until full payment has been received. The title of the goods passes to the customer at the time of dispatch.
d) Goods will only be dispatched upon receipt of an official purchase order or full prepayment.
e) We reserve the right to charge 100% of the order value for customers that do not have an account at the time of order.

Quotation and Ordering
a) Quotations by Right On Promo are valid for a maximum of 30 days and pricing is subject to change after 30 days from the quotation date.
b) A written instruction is required to place an order by email, fax or post. No verbal orders will be accepted. Invoice and delivery details are required with the written instruction of order.

Returns and Credits
a) Returned goods and credits are only accepted if authorized by Right On Promo and subject to Right On Promo being notified within 7 days of dispatch of goods.
b) Goods returned must make reference to an invoice number and be properly packed when returned and in original, unused condition with original packaging and documentation.
c) Right On Promo may in its sole discretion reject any items returned that are damaged, used or in poor condition. Returns are not accepted for change of mind purchases.
d) Custom goods are non-returnable unless faulty or incorrect.